CANCELLATIONS



Q
Cancelled show?
A

Occasionally, events are cancelled by the promoter, team, band or venue, who assume full responsibility for refunds on such events, and instruct Computicket as to their refund policies.

Computicket only offer refunds and/or exchanges on tickets purchased through us, based on the promoter's or venue's instructions. Watch the daily press for details as the organisers usually advertise their refund or exchange policy.

The Call Centre will also be able to assist with more information on the cancellation/ refund or exchange process. You can contact our Call Centre on 0861 915 8000 (calls to 0861 numbers are charged at a flat rate of 65c per minute) or 011 340 8000 (standard landline rates apply), Monday to Saturday, between 08h00 and 20h00. The Call Centre is closed on Sundays and some public holidays.  Alternately you can e-mail info@computicket.com

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Q
Refunds?
A

Normally, your refund can be obtained at point of purchase, and is issued using the same method of payment as was used to purchase the tickets, e.g. cash for cash payments, credit cards automatically refunded on your credit card account used for the booking.

Any deadlines or restrictions involved in the refund procedure are at the discretion of the promoter or venue. To find out more watch the press for details or contact our Call Centre on 0861 915 8000 (calls to 0861 numbers are charged at a flat rate of 65c per minute) or 011 340 8000 (standard landline rates apply), Monday to Saturday, between 08h00 and 20h00. The Call Centre is closed on Sundays and some public holidays. Alternately you can e-mail info@computicket.com

 

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